Shame Absolute Poker Shame

By: Poker Shrink – October 23, 2007

The internet crash in the '90s taught some people that any business should at least have some consultants with experience. Computer whiz kids may indeed be brilliant but they have no experience in business. Successful internet companies hire wisdom. In business, as in life, history is a great teacher but you need to have someone around who pays attention to history. Here is our history lesson for today.

nixonIn June of 1972 there was a botched burglary in Washington D.C. All evidence points to the fact that then President of the United States, Richard Nixon, knew nothing about the crime. Yet just two years later, Richard Nixon would resign the Presidency. Richard Nixon gave up the most powerful position on the planet for no good reason. He was not involved in the initial crime; he was the President of the United States and threw it all away. Why? How? He attempted to cover-up the truth. He nearly got away with it but in the 1970s there was no internet.

Apparently no one at Absolute Poker is bright enough (or old enough?) to understand that half-truths and outright lies will never fly in the age of the internet. The truth will come out and heads will roll. Every one of the idiots who attempted this cover-up or sat silent while it was taking place should be fired immediately. Any other action furthers the stupidity of the their actions.

Can Absolute be saved? Who cares. Shut it down. Pick a new name, hire someone who knows how to run a business and start it up again. The current customer base knows you are liars and fools and yes: CHEATS! But worst of all, you refused to tell the truth when you knew it and you actually thought you would get away with the lies.

Fools, children, incompetents; Off With Their Heads!

[Most recent email from Absolute Poker Ownership below]

Dear AP Player:

I am the former Grand Chief of the Mohawk Territory of Kahnawake and the owner of Tokwiro Enterprises ENRG, which holds a 100% interest in Absolute Poker.

As many of our players are aware, there has been a security breach in our system that allowed unlawful access to player information that resulted in unfair play. I am writing to you today to let you know what we know so far in order to set the record straight, and to assure you of AP’s commitment to player security. I am sure that this letter will not address all of the questions and concerns you may have, nor will it extinguish the heated discussion surrounding this issue. At this point, our intention is to let you know all we can disclose and to assure you of our continued efforts to keep you informed as best we can as the investigations continue.

We deeply regret this situation has occurred. A breach in security in online poker is serious and of great concern to players and the industry worldwide, and this particular situation has been the subject of debate within the poker player community and in the media, giving rise to the creation of several websites and hundreds and hundreds of comments, opinions, and theories of what occurred – some of which are accurate, and some that are not.

Like you, I have not been happy that during the initial stage of our investigation, AP has not been more forthcoming in providing a timely or comprehensive explanation on this matter, giving rise to anger, suspicion, and concern on the part of our valued customers. I hope that our customers can appreciate that this remains an incredibly complex and sensitive issue, and I want to give you my strongest possible assurance that we will be as forthcoming as possible on how this breach occurred and what we are doing to remedy the situation.

What We Know and Actions We Have Taken

AP was notified by a customer that a possible cheating incident occurred during a recent tournament, and in response forwarded players’ hand logs. This disclosure of the hand logs prompted our customers to determine that a more serious security breach had occurred. We immediately launched an internal investigation and also requested a formal audit by Gaming Associates, an acknowledged world-wide expert in audits, interactive gaming tests, and information security.

Based upon our preliminary findings, it appears that the integrity of our poker system was compromised by a high-ranking trusted consultant employed by AP whose position gave him extraordinary access to certain security systems. As has been speculated in several online forums, this consultant devised a sophisticated scheme to manipulate internal systems to access third-party computers and accounts to view hole cards of other customers during play without their knowledge. As this consultant was aware of the details of our fraud detection process, the likelihood that the scheme would be uncovered through our normal procedures was minimized. We consider this security breach to be a horrendous and inexcusable offense.

We will pay for all losses suffered by the affected players as soon as our audit is finished and the amounts are determined. Although we are in the process of attempting to recover all the winnings of this consultant, any unrecovered losses of affected players will be paid by Absolute Poker so that all affected persons will be made whole.

Next Steps

We are still investigating whether the consultant was acting alone or in concert with others, and it appears at this time that all account holders are innocent of collusion and were unaware of any wrong-doing by the consultant, who was immediately terminated. We continue to investigate this matter aggressively, and all of these preliminary findings are subject to the audits currently underway. We have recently uncovered additional accounts used by the consultant that have not been publicly reported. So as to not compromise the investigation, we are not releasing the names of these additional accounts at this time, and will contact these affected customers individually.

The specific allegations of unlawful activity are being investigated both by AP and by the authorized authorities, including the Kahnawake Gaming Commission. We will continue to actively cooperate with these authorities in full compliance with the Regulations Concerning Interactive Gaming. In addition to our own investigation and the audit by Gaming Associates, we have also submitted to an audit by the Kahnawake Gaming Commission.

Please be assured that we have corrected the problem that allowed the system to be unfairly manipulated. We are working furiously to increase the safeguards within our systems. While we are satisfied that our systems are secured, we realize that our security systems must be continuously monitored and enhanced.

Without question, this incident has been unfortunate for all concerned, and we will emerge as a stronger company. I realize it will take some time and much more information for AP to re-earn the trust and confidence of our customers who are in doubt of our commitment to the highest levels of security, privacy and integrity. As we move to address and correct this situation, our valued customers have played a vital role in uncovering this scheme through various online forums and have become an active part of the solution.

With my full sincerity, I thank you, and I promise to keep you updated as we bring this situation to a close.

Sincerely,

Joe Norton

 

It is disappointing that online gamblers don’t have many options or any legal recourse if they suspect cheating. The reality is that with the prohibition of Internet gambling in the US, we have to rely gambling operators to respond to complaints and look out for the interests of their customers.

This weekend, Robert Turner talked at the California Poker Conference about how regulation of Internet gambling can help protect the poker community and online gamblers in the future, ensuring there is accountability and the option for legal recourse if necessary.

http://www.4flush.com/gamblingnews/gambling-news/the-california-poker-players-conference-conclusion/358/

The reality is that through the regulation of Internet gambling, there will be more of an opportunity to protect against fraudulent activity and hold operators accountable.

If interested in this issue, we encourage you to visit www.safeandsecureig.org and contact your member of Congress to encourage support for regulated Internet gambling. Thanks.

-Jeff

JeffreyS – October 24, 2007 – 12:31pm

this is a very funny storey because i am one of those players take down for $800 dollars by absolute poker, at the time they are talking about. the big "president" says he is looking into it and reimburse players. that's a pile of bullshit to try and keep us happy. i have news for you, keep dreamin if anybody thinks that they are going to see one red nickle from this site or any other site for that matter, that manipulates the games. i have had enough of all of these sites who claim how fair to all, they are. good rittens to all of them.not one of these "loser" sites will ever cheat me of money anymore. when you play real poker at the casinos, you are ok. but when you see suspect hands like you see daily on these supposed gaming sites. the only thing you can do is laugh.
cobra

cobra – October 26, 2007 – 10:04am

So Cobra, Absolute now says they have reimbursed players for all losses cause by the lone hacker.

Did you see any money???

Poker Shrink – November 2, 2007 – 3:13pm

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